Do you have a question or technical issue that needs to be resolved? Use the xRM Customer Portal to access our customer support resources 24 hours per day, 365 days per year. You can submit service cases, register for our events, and access a variety of customized resources designed to make your CRM experience more satisfying.
Our Portal Services
Access our Customer Portal
- By clicking on the Service tab across the top menu, customers can login and take advantage of our knowledge base for answers to the most common problems as well as open up a new support tickets.
- Additionally, a live chat session or phone call can be started instantly with one of our support engineers.
- Customers can enter service cases by logging in here, rather than calling or e-mailing.
- We offer password-protected access to key customer support tools, such as FAQs, our knowledge base, and our video library.
- Customers can update their profiles, view their histories, check status and place new service cases round the clock.
- After a service request has been made, the system automatically sends customers a confirmation of receipt and a case number