Hosted Microsoft Dynamics CRM Consulting
We have helped hundreds of businesses in nearly every industry identify their business needs and achieve their goals through the design and deployment of CRM solutions built on Microsoft Dynamics CRM. Now through our convenient Prepaid Consulting offering, small businesses also have convenient access to our expert CRM consultants at an affordable rate.
Whether you need assistance with application support, configuration, customization, data migration, strategic analysis, training, or versioning assistance, xRM consultants can help you deploy more quickly and maximize the Return-on-Investment (ROI) of your CRM dollar.
Benefits of CRM Consulting
- Boost efficiency
- Deploy more quickly
- Enhance automation and business intelligence
- Improve Customer service and support
- Increase ROI
- Integrate multiple systems
- Streamline customer acquisition
Prepaid Consulting Details
|Prepaid Consulting Time
||10-Hour Block $1850
|Payment method||Credit card
|Available services||Full off-site xRM services menu (no on-site services)
|How you request service||E-mail email@example.com
|Our response time (SLA)||Within 2 business days
|Minimum session||30 minutes
Customers with prepaid hours should firstname.lastname@example.org to schedule a service session. Prepaid hours come with a 2-business-day Service Level Agreement (SLA). That means we will respond to you within 2 business days of receiving your e-mail to schedule your service. Consulting hours are Monday through Friday, 8:00 AM to 5:00 PM, PST.
Prepaid hours never expire. Prepaid hours are invoiced in 30-minute portions, so if you were to call in with a 15-minute question, we would invoice for 30 minutes.
Answers to common questions can be researched free in the Success Portal or the Microsoft Dynamics Customer Center. Your Prepaid Consulting time can be used to augment those channels, if needed, in 30-minute increments.
All off-site xRM services are available. Prepaid consulting hours cannot be used for on-site services (such as hardware maintenance). However, on-site services can be contracted through a Statement of Work (SOW).
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