Microsoft Dynamics CRM in the cloud

Hosted Microsoft Dynamics CRM Consulting

We have helped hundreds of businesses in nearly every industry identify their business needs and achieve their goals through the design and deployment of CRM solutions built on Microsoft Dynamics CRM. Now through our convenient Prepaid Consulting offering, small businesses also have convenient access to our expert CRM consultants at an affordable rate.

Whether you need assistance with application support, configuration, customization, data migration, strategic analysis, training, or versioning assistance, xRM consultants can help you deploy more quickly and maximize the Return-on-Investment (ROI) of your CRM dollar.

Benefits of CRM Consulting

  • Boost efficiency
  • Deploy more quickly
  • Enhance automation and business intelligence
  • Improve Customer service and support
  • Increase ROI
  • Integrate multiple systems
  • Streamline customer acquisition

Prepaid Consulting Details


Prepaid Consulting Time
Price 10-Hour Block $1850
Payment methodCredit card
Available servicesFull off-site xRM services menu (no on-site services)
How you request serviceE-mail support@xrm.com
Our response time (SLA)Within 2 business days
Minimum session30 minutes
Leftover timeNon-expiring

Customers with prepaid hours should support@xrm.com to schedule a service session. Prepaid hours come with a 2-business-day Service Level Agreement (SLA). That means we will respond to you within 2 business days of receiving your e-mail to schedule your service. Consulting hours are Monday through Friday, 8:00 AM to 5:00 PM, PST.

Prepaid hours never expire. Prepaid hours are invoiced in 30-minute portions, so if you were to call in with a 15-minute question, we would invoice for 30 minutes.

Answers to common questions can be researched free in the Success Portal or the Microsoft Dynamics Customer Center. Your Prepaid Consulting time can be used to augment those channels, if needed, in 30-minute increments.

All off-site xRM services are available. Prepaid consulting hours cannot be used for on-site services (such as hardware maintenance). However, on-site services can be contracted through a Statement of Work (SOW).

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